Payment Methods

At Green Haven Home (woolivren.co.uk), we aim to provide a convenient, seamless, and completely secure checkout experience for all our customers across the United Kingdom.

1. Accepted Payment Options

We accept major credit and debit cards for all online transactions:

  • Visa

  • Mastercard

  • American Express (AMEX)

  • Maestro

Note: We do not accept cash on delivery, checks, direct bank wires, or unverified payment methods.

2. Currency & Pricing

All product prices, shipping fees, and transactions on woolivren.co.uk are quoted and processed exclusively in British Pounds (GBP - £). There are no additional currency conversion fees charged by our store for domestic UK payment cards.

3. Payment Processing & Security Standards

We prioritize the protection of your financial information:

  • SSL Encryption: Our website uses 256-bit Secure Sockets Layer (SSL) encryption protocol to safeguard all personal details submitted during checkout.

  • PCI-DSS Compliance: All payment processing systems meet strict Payment Card Industry Data Security Standards (PCI-DSS Level 1 compliance).

  • Data Privacy: We never store, process, or view raw credit card numbers or sensitive verification codes (CVV/CVC) on our web servers.

4. Billing Verification & Fraud Prevention

To protect our customers against fraudulent transactions:

  • Payment authorization is conducted immediately upon placing your order.

  • Please ensure that the billing name and billing address provided during checkout match the details registered with your card issuing bank.

  • Orders flagged with severe billing mismatches may undergo additional identity verification before handling.

5. Contact Information

For any payment inquiries, billing issues, or payment-related questions, please contact us directly:

  • Legal Business Name: Green Haven Home

  • Brand / Niche: Woolivren

  • Website: woolivren.co.uk

  • Email: contact@woolivren.co.uk

  • Phone Number: +44 7882 778962

  • Physical Address: 84 LOWFIELD ROAD, Caversham, Reading, RG4 6PG, United Kingdom

  • Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)